NHS Golden Jubilee Managed Taxi Service

The NHS Golden Jubilee require a contract for the provision of a managed transport service for passengers and urgent/out of hours’ packages, such as; blood/lab samples, medical records and equipment. This service will be used mainly for the transport of NHS Golden Jubilee staff members to and from site and will be an available option to patients, visitors and hotel guests if they wish to utilise it. NHS Golden Jubilee have an internal transport department, therefore, the requirement for transport of packages will be on an ad hoc basis, for urgent/out of hours’ requirements. The overall objective of the contract is for one single supplier to provide NHS Golden Jubilee with a service to transport passengers and urgent packages in a timely, efficient, and economic manner. Availability, punctuality, and reliability of the services are essential to this contract.

The service will be required twenty-four (24) hours per day, seven (7) days per week, three-hundred and sixty-five (365) days per year, with an expected response time of no longer than ten (10) minutes for pickups and no temporary change during out of hours or bank/public holidays. The anticipated annual volume of journeys is approximately 2,400.