Provision of a Call Monitoring and Alarm Receiving Centre to Respond to Community Alarm and Telecare Activations
key details
| Value | £1,176,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79711000 +3 more |
| Region | Scotland |
| Deadline | 15 Dec 2023 |
| Procedure | open |
| OCID | ocds-h6vhtk-0415b6 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Hanover (Scotland) Housing Association Ltd | · | · | active |
description
Commencing 1st May 2024, North Ayrshire Council (“NAC”) requires a supplier to manage all call monitoring and call receiving in response to community alarm activations from vulnerable service users in the community, and to respond appropriately to those calls.
The Health and Social Care Partnership (“HSCP”) has approximately 4,500 service users with community alarms installed in their homes, and each service user is also likely to have a number of additional peripheral technologies (e.g. fall detectors, smoke alarms etc). It is anticipated that there will be approximately 22000 - 24000 foreground alarm activations each month.
The contract will be awarded using NACs standard conditions of contract for services.
documents
- Provision of a Call Monitoring and Alarm Receiving Centre to Respond to Community Alarm and Telecare Activations , awardNotice
- Provision of a Call Monitoring and Alarm Receiving Centre to Respond to Community Alarm and Telecare Activations , contractNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 3 Nov 2023 | Contract notice (F02) | Earlier regulations | 032628-2023 |
| 22 Apr 2024 | Contract award notice (F03) | Earlier regulations | 013026-2024 |
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source
Published on Public Contracts Scotland. Contact details for named individuals are not reproduced on this site.