Independent Advocacy Service for Children and Adults

The tender will be in two lots.

Lot 1 : An independent advocacy service for Adults and Older People

Lot 2: An independent advocacy service for Children and Young People

Advocacy has two main themes:

• speaking up for and with people who cannot communicate on their own or whom despite being able to do so are not being heard, helping them to express their views and make their own decisions and contributions; and
• safeguarding individuals who are at risk.

The aims of advocacy services are to:

• Safeguard people who can be treated unfairly as a result of institutional and systemic barriers as well as prejudice and individual, social, and environmental circumstances that make them vulnerable
• Empower people who need a voice or stronger voice by enabling them to express their own needs and make their own decisions
• Enable people to gain access to information, explore and understand their options, and to make their views and wishes known
• Speak up on behalf of people who are unable to do so for themselves.

The locations at which the Independent advocacy will be delivered will include: the Provider’s own premises; the Service Users preferred location; the Service Users home, hospital or care home or other residential setting.

The contract will start on 01/04/2024 to 31/03/2027 with an option to extend for 24 months.

The contract will be let under North Ayrshire Council’s Terms and Conditions of Contract for Health and Social Care Services