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Provision of Hotel Boking Services

University of the Highlands and Islands Published 1 Feb 2024 Public Contracts Scotland

key details

Value£250,000
Statuscomplete
Category (CPV) 55100000 +3 more
RegionScotland
Deadline8 May 2023
Procedureopen
OCIDocds-h6vhtk-0391a3

Awards (2)

This procurement was awarded to 1 suppliers. Values shown are per-award; the notice total is £250,000.

SupplierValueDateStatus
City Room Rentals · · active
not named · · unsuccessful

description

The Contractor shall be required to provide internet coverage for the University, and afford ‘guests’ the ability to book a room via direct bookings and online travel agents.

The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to:

  • Updating of rates (only when requested by the University) and availability
  • Advertising promotions
  • Content management
  • Dealing with guest requests and providing phone support
  • Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges
  • Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University
  • Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information).
  • Liaise with the University throughout the process from point of referral through to the Guest check in

documents

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notice history

2 notices published against this procurement.

PublishedTypeRegimeNotice
6 Apr 2023 Contract notice (F02) Earlier regulations 010188-2023
1 Feb 2024 Contract award notice (F03) Earlier regulations 003289-2024

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source

Published on Public Contracts Scotland. Contact details for named individuals are not reproduced on this site.