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Provision of Hotel Booking Service

UHI Executive Office Published 5 Apr 2023 Public Contracts Scotland

key details

Statuscancelled
Category (CPV) 55100000 +7 more
RegionScotland
Deadline19 Jan 2023
Procedureopen
OCIDocds-r6ebe6-0000716724

Award

SupplierValueDateStatus
not named · · unsuccessful

description

The Contractor shall be required to provide internet coverage for the University, and afford ‘guests’ the ability to book a room via direct bookings and online travel agents.

The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to:

  • Updating of rates (only when requested by the University) and availability
  • Advertising promotions
  • Content management
  • Dealing with guest requests and providing phone support
  • Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges
  • Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University
  • Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information).
  • Liaise with the University throughout the process from point of referral through to the Guest check in

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source

Published on Public Contracts Scotland. Contact details for named individuals are not reproduced on this site.