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How can technology help to quickly identify people in the most vulnerable situation and prioritise the support for them?

Citizens Advice Scotland (CAS) Published 27 Mar 2024 Public Contracts Scotland

key details

Value£650,000
Statuscomplete
Category (CPV) 72000000 +2 more
RegionScotland
Deadline28 Nov 2022
Procedureopen
OCIDocds-h6vhtk-037d94

Award

SupplierValueDateStatus
SIDE Labs · · active

description

Not all energy consumers are equal. Some are more vulnerable than others and need extra and immediate help. In an audience where everyone is vulnerable, prioritisation is more difficult and that can have a huge impact for the consumer, potentially increasing the risk of harm or even be life threatening. These outcomes impact friends, families and our staff working with the consumer.

Consumers don’t always clearly and succinctly outline their concerns or feelings, which can make detection and identification of priority cases difficult under a load of information, some of it more relevant than others and the sheer volume can hide those in need of greatest help.

Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/civtech-8-challenge-1-identifying-and-prioritising-support

https://www.civtech.scot/how-to-apply-civtech-8

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notice history

3 notices published against this procurement.

PublishedTypeRegimeNotice
31 Oct 2022 Contract notice (F02) Earlier regulations 030637-2022
27 Mar 2024 Contract award notice (F03) Earlier regulations 009961-2024
27 Mar 2024 Contract award notice (F03) Earlier regulations 010007-2024

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source

Published on Public Contracts Scotland. Contact details for named individuals are not reproduced on this site.