How can technology help to quickly identify people in the most vulnerable situation and prioritise the support for them?
key details
| Value | £650,000 |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 +2 more |
| Region | Scotland |
| Deadline | 28 Nov 2022 |
| Procedure | open |
| OCID | ocds-h6vhtk-037d94 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| SIDE Labs | · | · | active |
description
Not all energy consumers are equal. Some are more vulnerable than others and need extra and immediate help. In an audience where everyone is vulnerable, prioritisation is more difficult and that can have a huge impact for the consumer, potentially increasing the risk of harm or even be life threatening. These outcomes impact friends, families and our staff working with the consumer.
Consumers don’t always clearly and succinctly outline their concerns or feelings, which can make detection and identification of priority cases difficult under a load of information, some of it more relevant than others and the sheer volume can hide those in need of greatest help.
Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/civtech-8-challenge-1-identifying-and-prioritising-support
https://www.civtech.scot/how-to-apply-civtech-8
documents
- Accelerator Terms and Conditions
- Exploration Terms and Conditions
- T's & C's Guidance Note
- Instructions for Submitting Proposals
- Scorecard
- Challenge Advert
- Application Form
- Grounds for mandatory exclusion form.
- Q&A Session
- How can technology help to quickly identify people in the most vulnerable situation and prioritise the support for them? , awardNotice
- How can technology help to quickly identify people in the most vulnerable situation and prioritise the support for them? , awardNotice
- How can technology help to quickly identify people in the most vulnerable situation and prioritise the support for them? , contractNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
3 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 31 Oct 2022 | Contract notice (F02) | Earlier regulations | 030637-2022 |
| 27 Mar 2024 | Contract award notice (F03) | Earlier regulations | 009961-2024 |
| 27 Mar 2024 | Contract award notice (F03) | Earlier regulations | 010007-2024 |
more from Citizens Advice Scotland (CAS)
- Citizens Advice Scotland Network - Employment Law Advice · 16 Apr 2025
- CAS Digital Transformation - Website Tender · £100,000 · 8 Apr 2024
- Annual Accounts Audit Service · £70,000 · 4 Mar 2024
- Energy Best Deal Audit · £8,000 · 1 Nov 2023
- How can we create the most local and best possible user experience for people engaging with the Citizens Advice Scotland network? · £207,975 · 1 Aug 2022
- Employment Law Advisory Service for the Citizens Advice Network in Scotland · £72,800 · 29 Jun 2022
- CivTech 7 - Challenge 7.11 - How can technology support Citizens Advice advisors to quickly deliver the best possible outcome for their clients using data & collective expertise? · £350,000 · 31 May 2022
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Accessibility Testing - Call-Off Contract · MCA - Maritime and Coastguard Agency · £31,500
- Building compliance solution · London Borough of Camden · £99,000
- Tenant Satisfaction Survey · London Borough of Camden
- Maintain and optimise the Automated Regression Pack · BANK OF ENGLAND · £820,002
- Microsoft ESA - Leeds City Council · Leeds City Council · £13,000,000
- Synertec Software Developer · The Christie NHS Foundation Trust · £79,920
- Strategic Security Partner · MET OFFICE · £1,850,000
- Atlassian/Bitbucket Licences 2026 · Education Scotland · £32,868
source
Published on Public Contracts Scotland. Contact details for named individuals are not reproduced on this site.