Complaint Handling System
key details
| Value | £81,988 (£98,385 inc. VAT) |
|---|---|
| Status | complete |
| Region | London |
| Procedure | limited |
| OCID | ocds-h6vhtk-06f421 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| RESPOND GROUP LIMITED | · | · | active |
description
The Council requires a complaints management system to log, monitor and report on the complaints it receives, in accordance with its statutory duties. The system is also used for MP enquiries and could in due course also manage Member enquiries if the Council so wished.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 8 Sept 2026 | Contract details (UK7) | Procurement Act 2023 | 084701-2026 |
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source
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