HO - Customer Service Organisational Membership Agreement
key details
| Value | £30,000 (£36,000 inc. VAT) |
|---|---|
| Status | complete |
| Region | East Midlands |
| Procedure | direct |
| OCID | ocds-h6vhtk-06f31c |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| INSTITUTE OF CUSTOMER SERVICE | · | · | active |
description
The Mining Remediation Authority holds independent Service Mark Accreditation from the Institute of Customer Service. This external recognition demonstrates that the organisation meets the institutes national standards for customer experience, commitment and satisfaction across public facing teams.
A 3-year contract term has been implemented. To legally continue using a Service Mark, the organisation must maintain an active membership to the Institute of Customer Service.
more from Mining Remediation Authority
- Property Valuation & Compensation support · £110,000 · 27 Aug 2026
- Mine Entry Inspections · £1,200,000 · 5 Aug 2026
- Ground Stabilisation Works by Drilling and Grouting Framework Renewal · 4 Aug 2026
- Ground Investigation Framework Renewal · 4 Aug 2026
- HDS Treatment Trails · 22 Jul 2026
- Wireline Geologging & Topographical surveys · £1,500,000 · 15 Jul 2026
- Pay Structure · 13 Jul 2026
- Emergency Call Out and Minor Works · 13 Jul 2026
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source
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