Out of hours call handling
key details
| Value | £38,000 (£48,000 inc. VAT) |
|---|---|
| Status | active |
| Category (CPV) | 98000000 |
| Deadline | 8 Oct 2026 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-h6vhtk-06e858 |
description
Phoenix Community Housing is a resident led not for profit housing association that owns and manages just under 8,000 homes across the Bellingham, Downham and Grove Park areas of South Lewisham, London. Pheonix are seeking a supplier with a proven track record of delivering high quality call handling services supported by sufficient resources and comprehensive service knowledge to provide a seamless out of hours telephone service for residents. There are about 9,000 calls annually.
documents
- https://www.find-tender.service.gov.uk/Notice/079342-2026 , tenderNotice
- https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=651325 , biddingDocuments
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 20 Aug 2026 | Tender notice (UK4) | Procurement Act 2023 | 079342-2026 |
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source
Published on Find a Tender. Contact details for named individuals are not reproduced on this site.