Pre-Market Engagement: Automated Teller Machines (ATM) and Currency Services

Network Rail (NR) is looking to procure a partner to provide, manage, operate and maintain Automated Teller Machine (ATM) and associated currency services across its managed stations and for Train Operating Company (TOC) stations that may join the arrangement during the contract term. The opportunity will support Network Rail's objective of generating sustainable commercial income from its estate whilst providing a safe, reliable and accessible service for passengers and station users.

Network Rail is seeking a Supplier that can deliver a full end-to-end service, including the installation, operation, maintenance, repair, replacement, removal and ongoing management of ATM services, alongside opportunities for technological innovation, enhanced customer experience and foreign currency solutions where appropriate.

Network Rail wishes to engage with Suppliers on this opportunity prior to commencing the formal procurement process to better understand market capability, commercial models, revenue generation opportunities, innovation, and best practice. The feedback received will help inform the procurement strategy and final specification requirements (please see Section II.2.4 Description of the Procurement for further information).

Network Rail will hold a Supplier Day in London on 21 September 2026 where Suppliers will learn more about this opportunity. Please find details of how to register in the RFI document entitled ‘ATMs -Pre-Market Engagement. This can be found under "view Current Opportunities" on our eSourcing Portal Bravo.

In addition, Network Rail will hold 1-2-1 sessions with suppliers who request this in their RFI response. There will be 1 hour slots for the 1-2-1 sessions which will take place in the afternoon of 21 September (after the market engagement presentation/event). Note: Should Network Rail be required to move the Market Engagement event date of 21 September 2026 and the 1-2-1 on the afternoon of the 21 September, Network Rail will inform the supplier who has expressed an interest via the email provided in their RFI response.