3553 - Warden Call (Arthur Dann Court)

This project comprises of the replacement of existing analogue residential Warden and Telecare Call systems with new digital systems. The initial project will be a pilot scheme at Arthur Dann Court, to verify the operation of the chosen system and identify any issues before awarding the wider scheme of works. Based upon the award of the initial project and successful completion of these works, further upgrade works can then be awarded the following blocks, split over different phases:

Phase 4 (Off Island Blocks):

In all blocks the existing warden call system will be replaced throughout the communal area as well as in each individual flat. Throughout each system the cable run will be replaced, and new containment installed. All existing Warden Call units will be replaced and an additional intercom unit point will be installed in each bedroom to provide a more efficient system.

The analogue telephone services are being turned off nationwide in 2027, however, Portsmouth City Council have been permitted to keep the telephone lines which the current warden call systems rely upon in use until 2030. This is to allow for the Warden Call upgrades to be completed. Despite this extension, some Sheltered Blocks have had the phone lines disconnected which has resulted in no operational Warden Call System temporarily whilst BT reconnected the line.

The current system installed is experiencing faults due to its age which is causing disruption/ loss of service to the Warden Call System, putting residents at risk.

A robust and reliable new system is therefore required to ensure the Sheltered Scheme Blocks can continue to provide a high level of standard for vulnerable residents who need to utilise the Warden Call System.