UK5 - Transparency Notice-Microsoft Unified Support Renewal 2026-2027 D
key details
| Value | £616,005 (£739,206 inc. VAT) |
|---|---|
| Status | complete |
| Procedure | direct |
| OCID | ocds-h6vhtk-06d881 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| MICROSOFT LTD | £616,005 | · | pending |
description
The Commercial & Procurement Strategy (CPS) sets out procurement for a Business As Usual (BAU) annual contract renewal for Microsoft Unified Support (MUS) for one year from August 2026. This is a continuation of an existing Microsoft vendor support arrangement. It is not a new technology initiative, new product build, new service design, or request for DTC solutioning.
Requirement Overview
National Highways relies on MUS to support business-critical Microsoft services and complex incidents across the organisation.
MUS provides:
| • | vendor-level support for Microsoft 365 |
| • | Teams |
| • | Exchange Online, Dynamics 365, Azure |
| • | On-premises infrastructure |
Without renewal National Highways would lose direct vendor support for complex incidents.
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source
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