Digital Contractor Control of Work Platform

Preliminary Market Engagement

Digital Contractor Control of Work Platform Background

Severn Trent Water is seeking information from the market regarding SaaS solutions capable of digitising and governing the lifecycle of contractor management and work authorisation activities.

Current processes are fragmented across email, spreadsheets, SharePoint, paper records and localised working practices. There are opportunities to improve visibility, consistency, auditability and operational efficiency.

The organisation wishes to understand the maturity of the market and identify potential SaaS solutions that could support a future procurement exercise.

This market engagement is not a call for competition, invitation to tender or commitment to procure.

Business Problem

Severn Trent requires a solution that provides consistent governance and visibility over contractor activities occurring across operational sites and facilities.

The organisation seeks to:

Scope

The scope may include:

Suppliers should identify whether their platform can support deployment across multiple business units using common workflows whilst maintaining local operational flexibility.

Existing Business Processes

The organisation currently operates contractor governance and work authorisation processes which include:

Desired Outcomes

The solution should provide:

1. Contractor Governance

The ability to maintain a central contractor repository containing:

2. Work Authorisation

The ability to:

3. RAMS Management

The ability to:

4. Permit Management

The ability to:

Examples may include:

5. Visibility and Control

The ability to:

6. Auditing and Assurance

The ability to:

7. Mobility

The solution should support:

Non-Functional Requirements

Suppliers should comment on:

Suppliers are not expected to understand current process names or terminology.

Instead, suppliers should explain:

How their product would support:

without requiring bespoke development.

Solution Architecture

Suppliers should describe their proposed solution architecture and indicate whether the capabilities described in this PME are delivered through:

Severn Trent recognises that these capabilities may not necessarily be delivered through a single product.

Suppliers should clearly identify:

Responses should explain any implementation, support, licensing or operational implications arising from the proposed architecture.

Suppliers should describe the largest customer environments currently supported by their platform, including:

Supplier Response Instructions

Supplier responses must be submitted through SAP Business Network.

Responses should be concise and focused on the requirements described in this PME.

Responses should comprise:

1. Supplier Overview (maximum 2 pages)

Please provide:

Describe:

Please avoid generic marketing material where possible.

3. Architecture Statement (maximum 2 pages)

Describe:

4. Capability Response

For each requirement identify whether the capability is:

Suppliers should provide explanatory comments where appropriate.

5. Customer Scale (maximum 2 pages)

Provide examples of the largest customer environments currently supported, including:

6. Commercial Model (maximum 2 pages)

Provide high-level indicative pricing information including:

Detailed pricing is not required at this stage.