Cisco Support Service
key details
| Status | complete |
|---|---|
| Category (CPV) | 72250000 |
| Procedure | limited |
| OCID | ocds-h6vhtk-06c275 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| softcat plc | · | · | active |
description
- 24 x 7 x 365, Cisco Accredited Remote Support via Softcat Operations Centre
- Cisco approved spares and logistics
- Parts, logistics and onsite engineering in accordance with SLA (*See 'Inventory' sheet)
- Cisco OEM 3rd line TAC, Firmware and Software entitlement on eligible systems
- Please refer to inventory for more information. Co terming UCS Environment - Lewis, Brighton/Guildford and Brighton/Lewes
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source
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