Third Line IT Infrastructure Support and Network Operations Centre Services
key details
| Value | £166,680 (£200,000 inc. VAT) |
|---|---|
| Status | active |
| Category (CPV) | 72000000 |
| Deadline | 19 Jun 2026 |
| Procedure | open |
| OCID | ocds-h6vhtk-06a887 |
description
The primary objectives of this tender are to:
| • | Secure a reliable third line infrastructure support partner that augments our internal IT team for escalations, complex incidents and specialist advice. |
| • | Replace our existing Network Operations Centre (NOC) function for proactive monitoring, alerting and patch management of our server estate. |
| • | Establish meaningful, contractually backed response times for monitoring alerts and incident notification. |
| • | Provide our internal team with visibility into the monitoring and management tooling used to deliver the service. |
| • | Ensure consistent coverage of our current and future technology stack, including legacy and specialist tooling. |
| • | Deliver active, accountable account management with a named contact and regular service reviews. |
| • | Offer flexibility to draw on additional resource for short-term projects, migrations or advisory work. |
Further information available in the ITT document in In-Tend. https://in-tendhost.co.uk/cottsway/aspx/Home
Please note that all correspondence regarding this tender should be made via the correspondence section in In-Tend.
documents
- https://in-tendhost.co.uk/cottsway/aspx/Home , biddingDocuments
- https://www.find-tender.service.gov.uk/Notice/050703-2026 , tenderNotice
- https://www.find-tender.service.gov.uk/Notice/051841-2026 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 29 May 2026 | Tender notice (UK4) | Procurement Act 2023 | 050703-2026 |
| 2 Jun 2026 | Tender notice (UK4) | Procurement Act 2023 | 051841-2026 |
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source
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