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Passengers with Reduced Mobility (PRM) and Non-visible Conditions Tender at Manchester and Stansted Airports

MAG AIRPORT LIMITED Published 22 Apr 2026 Find a Tender

key details

Value£320,000,000 (£384,000,000 inc. VAT)
Statusactive
Category (CPV) 34110000 +3 more
RegionNorth West, East of England
Procedureselective
OCIDocds-h6vhtk-0687fc

description

The objective of this procurement is to secure partnership(s) with key strategic partner(s) to provide best-in-class services relating to Passengers with Reduced Mobility (PRM) and Non-visible Conditions at Manchester and Stansted Airports.

The aims of this Procurement are to;

  • Achieve and maintain a Very Good rating under the CAA framework, as the minimum standard under the CAA framework.
  • Give assurance to our PRM customers, that they will receive an equitable experience to all other airport users under this new contract.
  • Enhance the performance standards with robust key performance indicators and service levels that drive a customer focused culture and ethos.
  • Uphold a positive reputation of the PRM service as seen by external and internal stakeholders.
  • Provide transparency between AOC, MAN, STN and our PRM provider to build on existing relationships and forge a strong ethos of collaborative working.

The purpose of the pre-qualification process is to provide MAG with sufficient information to select a shortlist of qualified applicants who will be invited to participate in a competitive tender process.

Specifications for this tender will be provided at the ITN stage.

documents

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notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
22 Apr 2026 Tender notice (UK4) Procurement Act 2023 036367-2026

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