External Call Handling Service
key details
| Value | · (£135,000 inc. VAT) |
|---|---|
| Status | complete |
| Region | North West |
| Procedure | open |
| OCID | ocds-h6vhtk-065f52 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| SPS DOORGUARD LIMITED | · | · | active |
description
Halton Housing sought bids for a qualified and experienced service provider to provide an external telephone call handling service, for calls received from HH tenants and customers. The previous iteration of this contract started as an out of hours call handling service only, but this requirement has grown to include notable in-hours support.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 2 Mar 2026 | Tender notice (UK4) | Procurement Act 2023 | 018341-2026 |
| 3 Aug 2026 | Contract details (UK7) | Procurement Act 2023 | 073318-2026 |
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source
Published on Find a Tender. Contact details for named individuals are not reproduced on this site.