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WHC - 3rd party Security Operations Centre 3 year contract

West Herts College Published 26 Feb 2026 Find a Tender

key details

Value£90,000 (£108,000 inc. VAT)
Statusactive
Category (CPV) 72000000
Deadline13 Mar 2026
Procedureopen
SME suitableYes
OCIDocds-h6vhtk-065cb4

description

The Scope

-Deliver 24/7 cyber monitoring to react to threats within incident SLA.
-Take on cyber threat tickets that are raised via West Herts – Averaging 2 tickets a day (Mainly Phishing Attacks).
-Monitor and triage security alerts from security tooling and logs.
-Tier 3 analyst should be involved in decision making not AI tooling. Al tooling should be used for detection and data gathering not for actioning any changes.
-Support the West Herts security team via best practices and be a part of the key DR testing, pen testing and recovery actions.
-Access to an account manager or team lead when needed.
-Support small change activity when required,
o20% Small Change
o80% Day to day Operations
-Looking for a small team resource pool to start with this will be reviewed each year as the business demand grows.

documents

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notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
26 Feb 2026 Tender notice (UK4) Procurement Act 2023 017164-2026

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source

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