Student Counselling Services
key details
| Status | complete |
|---|---|
| Region | Northern Ireland |
| Procedure | direct |
| OCID | ocds-h6vhtk-05fbd6 |
Awards (2)
This procurement was awarded to 2 suppliers. Values shown are per-award; the notice total is ·.
| Supplier | Value | Date | Status |
|---|---|---|---|
| CARECALL (NI) LIMITED | £248,000 | 6 Jan 2026 | active |
| Lena by Inspire | £248,000 | 6 Jan 2026 | active |
description
| 1. | A 24-hour 365 day per year staffed telephone helpline for student self-referrals, or receipt of direct referrals from Student Wellbeing staff. |
| 2. | Face-to-face counselling for Ulster University students (*preferred mode of delivery), with counselling presence on each campus. |
| 3. | Text system for students to cancel or confirm planned attendance at scheduled appointments via text. |
| 4. | Post crisis intervention/Group counselling for students. |
| 5. | Service marketing materials. |
| 6. | Data and outcome/clinical outcomes reporting. |
| 7. | Risk management and relevant interventions to increase safety (as required) |
| 8. | Experience, governance, GDPR and data retention. |
| 9. | Contract management and review. |
| 10. | Sustainability. |
notice history
3 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 22 Dec 2025 | Transparency notice (UK5) | Procurement Act 2023 | 085520-2025 |
| 6 Jan 2026 | Contract award (UK6) | Procurement Act 2023 | 000575-2026 |
| 3 Mar 2026 | Contract details (UK7) | Procurement Act 2023 | 019062-2026 |
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source
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