QQ25/019 Provision of an Out of Hours Repairs Call Centre
key details
| Value | £30,000 (£36,000 inc. VAT) |
|---|---|
| Status | complete |
| Category (CPV) | 64000000 |
| Region | West Midlands |
| Deadline | 28 Jan 2026 |
| Procedure | open |
| OCID | ocds-h6vhtk-05f775 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| ORCA BUSINESS SUPPORT LIMITED | · | · | active |
description
Tamworth Borough Council requires a qualified and experienced contractor to provide an Out-of-Hours (OHH) housing repairs call handling service, capable of safely triaging emergency and hazard-related repairs, including cases falling under Awaab’s Law. The OOH service is a critical safety function, providing essential support to residents outside of standard working hours.
documents
- https://www.find-tender.service.gov.uk/Notice/083670-2025 , tenderNotice
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-9295 , biddingDocuments
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-9296 , biddingDocuments
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 17 Dec 2025 | Tender notice (UK4) | Procurement Act 2023 | 083670-2025 |
| 29 May 2026 | Contract details (UK7) | Procurement Act 2023 | 050864-2026 |
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source
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