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PLM Service Management Support - PP-UKIFS-369

UK INDUSTRIAL FUSION SOLUTIONS LTD Published 13 Apr 2026 Find a Tender

key details

Value£400,000 (£480,000 inc. VAT)
Statuscomplete
Category (CPV) 72222300 +1 more
Deadline16 Jan 2026
Procedureopen
OCIDocds-h6vhtk-05f2ce

Award

SupplierValueDateStatus
TECHNIA Limited £400,000 11 Feb 2026 active

description

  1. Summary of Requirement

UKIFS seeks a supplier to provide service management support for the Dassault 3DEXPERIENCE PLM system within the STEP Programme. The service will include embedded helpdesk support (1st–3rd line), liaison with Dassault for 4th line, platform administration, user training, and business administration tasks. The contract supports continuity of PLM service management during a critical phase of STEP’s design definition workstream.

  1. Key Technical Scope

•Service desk support (ITIL4-aligned) for ~270 users initially, scaling to ~500 users.

•Support migration from UKAEA Ivanti ticketing system to STEP ticketing system.

•Assist with onboarding industrial partners and cloud migration (Dec 2025–Mar 2026).

•Provide training materials and support for up to 20 PLM capabilities.

•Business and platform administration tasks, including IAM, license monitoring, and dashboard maintenance.

•Personnel must hold BPSS (service desk) and SC clearance (business/platform admin).

documents

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notice history

4 notices published against this procurement.

PublishedTypeRegimeNotice
9 Dec 2025 Preliminary market engagement (UK2) Procurement Act 2023 081165-2025
10 Dec 2025 Tender notice (UK4) Procurement Act 2023 081529-2025
11 Feb 2026 Contract award (UK6) Procurement Act 2023 012555-2026
13 Apr 2026 Contract details (UK7) Procurement Act 2023 033208-2026

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source

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