Service, Maintenance and Repair of Analytical Monitors

This tender process is for the provision of Service, Maintenance and Repair of Analytical Monitoring Equipment. A summary of the scope and critical activities forming part of this tender is stated below.

Service, Maintenance and Repair of Analytical Monitoring Equipment associated with drinking water and sewage treatment. STW and HD has a multiple OEM installed asset base, which includes but is not limited to ABB, bNovate, Endress & Hauser, Hach Lange and PPM analytical monitors. Our current asset base is in the region of 2000 analytical monitors which are spread across ~560 STW and HD sites all within the STW and HD region.

Any potential supplier must have the ability to service, maintain, and repair all Analytical Monitors across the whole of the STW and HD region on both waste water and clean sites. This will also include management of the end-to-end process including scheduling, procurement of spares, replacement monitors, technical support, and callout. The potential supplier will also be required to carry out other activities such as Final Effluent chamber cleaning to ensure Final Effluent Analytical Monitors being serviced and maintained, are always providing accurate data.

The Framework is expected to be awarded for an initial 3 years, with a further 5 x 1 year of options.

Monitors in scope but not limited to;

Analytical Monitors are serviced and maintained according to manufacturers, suppliers or STWs requirements. The current frequency of work undertaken is fortnightly, monthly, every 2 months and annually depending on the analytical monitor. The supplier will be responsible for the planning and scheduling of their own work to ensure analytical monitors are always proving accurate data.

The supplier will be expected to access STW and HD eSCADA system and undertake pro-active analysis and take appropriate actions to ensure the Utilities analytical monitors are always providing accurate