ESG and Sustainability System

The City has undertaken a Competitive Flexible Procedure to appoint a software provider to support the management of utility expenditure and consumption, with the overarching objective of reducing both costs and carbon emissions. This procurement will support the Climate Action Strategy (CAS) and contribute to the City's objective of achieving Net Zero across its own operations by 2027.

The appointed provider will be required to:

• Provide invoice validation services for all utility invoices, including those relating to the City's corporate utility contracts and ad hoc supplies. The provider will be responsible for loading all utility invoices into the software platform.
• Provide accessible and configurable dashboards that enable reporting on utility costs, consumption, and carbon emissions across the City's portfolio. Dashboards must support analysis at portfolio, site, utility, meter, and Fund level.
• Provide high-consumption alerts for any utility, site, or meter based on invoice data or half-hourly (HH) consumption data, enabling timely identification and investigation of unusual usage.
• Deliver high levels of customer service through the allocation of a dedicated Account Manager, who will be responsible for contract management and ensuring agreed Key Performance Indicators (KPIs) are achieved.
• Provide Accounts Payable files in the format specified by the City to enable upload into the City's SAP payment system. This requirement applies to all utility types, including electricity, gas, district heating and cooling, and water.