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Managed service for Street Marshals

Taunton Town Council Published 3 Jun 2026 Find a Tender

key details

Value£255,000 (£310,000 inc. VAT)
Statuscomplete
Category (CPV) 75241000
RegionSouth West
Deadline12 Jan 2026
Procedureopen
SME suitableYes
OCIDocds-h6vhtk-05d810

Award

SupplierValueDateStatus
STOREWATCH.CO.UK LIMITED £254,690 31 Mar 2026 active

description

Create a safe and welcoming place: by using street ambassadors/marshals to create a friendly and welcoming place for people to shop and spend time in, improving the safety and security of the town centre. Safer towns will lend itself to increased footfall and more potential business for local retailers. The safe streets will entice people to venture out and explore the area, providing a boost to the local economy and improve investment opportunities.

The role of the street marshal will be to assist where possible, approach groups of people to ensure all is well and to be that helping hand, you'll be required to engage with local businesses and identify hotspots of ASB issues.

Street marshals will look to work with a range of town centre users, this will include businesses, residents, visitors, community groups, street performers, buskers and street traders, the local policing team to ensure that the town maintains a safe and secure environment for all to prosper and grow.

Street marshals could have certification, licenses and training in the following;

SIA
Conflict management
Physical intervention
Safeguarding children
Vulnerable adult protection
Welfare and vulnerability engagement
"Ask for Angela"
First Aid
Prevention of violence against women and girls
Anti-racism, LGBTQA+
Handling conflict with teenagers

Supporting Local Business Communications: Street marshals will support the town centre businesses by allowing the businesses to report town centre issues, ranging from verbal abuse, shoplifting and more serious crime where possible, the use of digital platforms or software (such as UKPAC) should be integrated to streamline reporting, enable real-time updates, and facilitate information sharing between marshals, businesses, and authorities. towards businesses via the radio link system.

documents

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notice history

3 notices published against this procurement.

PublishedTypeRegimeNotice
31 Oct 2025 Preliminary market engagement (UK2) Procurement Act 2023 070110-2025
26 Nov 2025 Tender notice (UK4) Procurement Act 2023 077413-2025
3 Jun 2026 Contract award (UK6) Procurement Act 2023 052409-2026

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source

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