NHS24 Workforce Management Solution
key details
| Value | £3,000,000 |
|---|---|
| Status | active |
| Category (CPV) | 48000000 +1 more |
| Region | Scotland |
| Deadline | 5 Aug 2026 |
| Procedure | open |
| OCID | ocds-h6vhtk-0685a6 |
description
NHS 24 is seeking to establish a single-supplier Framework Agreement for the provision of a cloud-based Workforce Management (WFM) Software-as-a-Service solution and associated implementation, integration, data migration, training, support, maintenance and related professional services.
The Framework will support replacement of NHS 24’s existing WFM solution and will be available for use by NHS 24 and the Scottish Ambulance Service as named participating authorities. NHS 24 is the intended initial call-off customer. The Scottish Ambulance Service is included on a non-commitment basis and may, at its discretion, enter into a call-off contract during the term of the Framework.
The solution must support 24/7 workforce planning and operational management, including forecasting, scheduling, rostering, leave management, reporting, integration with relevant operational and business systems, mobile/self-service access, security, data protection, service management and ongoing support.
documents
- WFM - Request for Information
- NHS24 Workforce Management Solution , contractNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
3 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 21 Oct 2025 | Prior information notice (F01) | Earlier regulations | 067231-2025 |
| 17 Apr 2026 | Prior information notice (F01) | Earlier regulations | 035348-2026 |
| 3 Jul 2026 | Contract notice (F02) | Earlier regulations | 062884-2026 |
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- Online Recruitment Assessment Platform for NHS 24 Call Handlers and Clinical Supivisors · £78,000 · 10 Jul 2025
- Development of a Target Operating Model for Service Delivery For NHS 24 · £48,646 · 3 Jul 2025
- NHS24 Clinical Reasoning Engine · £4,500,000 · 4 Mar 2025
- Award of NHS24/2024/817 - Contract Opportunity: Data Warehouse · £1,600,000 · 6 Feb 2025
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source
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