EEAST - Electrical Minor Works

The East of England Ambulance Service NHS Trust (“the Contracting Authority”) covers the six counties which make up the East of England – Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk, and Suffolk and provides a range of services, but is best known for the 999-emergency service. Our dedicated and skilled staff work 365 days a year, 24 hours a day to make sure patients receive the best possible care.

Our diverse area is spread over about 7,500 square miles and contains a mix of rural, coastal, and urban areas – from Watford to Wisbech and Cromer to Canvey Island. Our services are tailored to meet the needs of each community’s differing environmental and medical needs.

The Contracting Authority employs more than 5,000 staff and 1,000 volunteers to deal with 1,384,547 (2023/24) emergency calls every year. Staff and volunteers are trained and experienced in caring for patients in a variety of situations, ranging from life-threatening illness and injury to less serious situations such as falls in the home or patients with minor injuries.

In addition, the Contracting Authority handles more than 500,000 non-emergency patient journeys to and from routine hospital appointments. Further information regarding the Customer can be obtained from www.eastamb.nhs.uk.

The existing Contracting Authority estate comprises of; one headquarters, three emergency operations centres, depots, ambulance stations and response posts, however it is not able to support the requirements of a modern ambulance service or any possible changes as a result of the Ambulance Response Program (ARP). Therefore, the Contracting Authority’s estate will change as part of the Estate Transformation Plan. Under this plan, a ‘hub and spoke’ model will be created across the whole area served by the Contracting Authority. 18 new hubs will be created, located close to hospital emergency departments. Each will have staff facilities, management, and vehicle workshop facilities.

The Estate Transformation Plan will start to replace the Contracting Authority’s current estate over the lifespan of this contract, and sites are identified for closure, as well as new facilities coming in line. The appointed Supplier must support this transformation.

The Contracting Authority requires a Supplier to provide annual Planned Preventative Maintenance (PPM) and reactive services to the Contracting Authority’s electrical services across the estate.

The provision of electrical services shall include:

• Planned preventative maintenance of electrical services (as detailed in clause 5. Planned Preventative Electrical Maintenance Services)
• Reactive call-out electrical services (as detailed in clause 5. Reactive Callout and Response Times)
• Ad-hoc additional work – including but not limited to minor works and installation (as detailed in clause 6. Ad Hoc/ Remedial/ Additional Work

The frequency of the undertaking of the PPM may change over the lifetime of the contract. Any such changes will be communicated to the Supplier in writing four (4) weeks prior to the change being adopted.

This tender will be a single ‘lot’ tender, covering the sites specified in clause 4. List of Premises (and any further new sites over the contract period).