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Website Development Project

St. Mary's University, Twickenham Published 12 Jun 2026 Find a Tender

key details

Value£284,167 (£341,000 inc. VAT)
Statuscomplete
Category (CPV) 72413000 +1 more
Procedureselective
OCIDocds-h6vhtk-059e80

Award

SupplierValueDateStatus
Zengenti Limited £229,500 21 May 2026 pending

description

St Mary’s University, Twickenham (“the University”) is seeking to appoint a supplier to redevelop its external website. The aim is to deliver a modern, accessible, and user-centred digital platform that meets the needs of a diverse range of audiences including prospective students, parents, staff, alumni, and commercial partners.

The new website will support the University’s strategic goals in recruitment, engagement, and brand positioning. It will replace the current Content Management System (CMS) and introduce improved content management, personalisation, integration, and performance capabilities.

General Requirements

The general requirements for the new website will serve as a critical platform for:

Prospective students (home, international, postgraduate, and online / short courses learners) to explore courses, apply, and engage with the University.
Parents, teachers, and advisors seeking information to support student decision-making.
Commercial clients and business partners exploring opportunities for collaboration.
Alumni, job seekers, and the wider community to stay connected and informed.
Internal users including staff and CMS editors who require a flexible, intuitive, and secure content management experience.

The project will deliver a new website built on a modern CMS, with a focus on:

User-centred design and accessibility
Personalised content and marketing automation
Seamless integration with third-party systems (e.g. CRM, course data, event booking)
Scalable architecture and future-proof technology
Improved governance, analytics, and performance

After the initial build period of the external website, the project will enter into a subsequent operational period of 3 years for on-going hosting and licensing, with the optional scope of on-going retainer service for development support. There will be an option to extend the operational term for a 2 single-year periods.

Project Scope

The initial website build scope includes UX discovery (e.g. user research, existing site and content audit, stakeholder engagement), design (e.g. wireframes and prototypes, design system), development, testing, training, content migration (optional), and post-launch support. The internal website (existing staff and student portals) is out of scope for this procurement and will be delivered separately.

Detailed specifications will cover the following key features of a new CMS and key project areas:

Development of website templates
Site map, navigation and search
Content creation, update, preview, testing and publishing
Content modelling
Digital asset management
Personalisation
Integration with key systems / platforms
Marketing Automation
Accessibility
SEO
Analytics and report
CMS product UI, access control and governance
Multiple website management
Product roadmap
Hosting
System and security configuration
Data protection
Infrastructure and performance
SaaS cloud configuration
Change control
Operational support
Business continuity
System capacity
Training
Testing
Exit Plan
User policy

The project is scheduled to launch the new external website by May 2027, with discovery and implementation phases commencing in April 2026.

Further details of the University’s requirements will be available to the shortlisted suppliers in Stage 2 - Invitation to Tender.

documents

Documents are linked, not mirrored. They are served by the publishing authority and may require registration.

notice history

2 notices published against this procurement.

PublishedTypeRegimeNotice
19 Sept 2025 Tender notice (UK4) Procurement Act 2023 058282-2025
12 Jun 2026 Contract award (UK6) Procurement Act 2023 055682-2026

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