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Ambient Voice Technology (“AVT”) Solutions

Digital Health & Care Wales Published 18 Aug 2025 Find a Tender Open until 16 Sept 2026
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£10,000,000 (£12,000,000 inc. VAT)
Statusactive
Category (CPV) 48000000
RegionWales
Deadline16 Sept 2026
Procedureopen
SME suitableYes
OCIDocds-h6vhtk-0589cf

description

Digital Health and Care Wales (DHCW), on behalf of NHS Wales organisations and General Medical Services (GMS) providers, is seeking to establish an Open Framework Agreement for Ambient Voice Technology (AVT) solutions. The Agreement will support the adoption of innovative technologies that can improve clinical documentation processes and enable more efficient delivery of patient care.

AVT unobtrusively record patient and caregiver conversations and convert dialogue into structured outputs with minimal user intervention. These technologies are designed to support clinical documentation and workflows, enabling clinicians to focus on patient interaction while maintaining accurate and timely records.

AVT solutions may include:

Ambient voice capture
Real-time speech-to-text transcription
Generative AI summarisation
Suggested structured clinical coding
Intelligent summarisation
Automated template population
Review and approval workflows
Integration with GP Systems (currently EMIS Web)
Insights and reporting

Within NHS Wales, AVT is positioned as a capability to support General Practice efficiencies and enhance patient care through improved documentation workflows.

For full details of this requirement, please refer to the tender documents published in

eTenderWales, Jaggaer (formerly Bravo Solution) ITT 126244

https://etenderwales.ukp.app.jaggaer.com/web/login.shtml

documents

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notice history

2 notices published against this procurement.

PublishedTypeRegimeNotice
18 Aug 2025 Preliminary market engagement (UK2) Procurement Act 2023 049511-2025
21 Aug 2026 Tender notice (UK4) Procurement Act 2023 080069-2026

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source

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