gvtcx

Housing Tenants and Leaseholders Customer Portal - Market Engagement

Milton Keynes City Council Published 31 Jul 2025 Find a Tender

key details

Statusplanning
Category (CPV) 48000000 +1 more
RegionSouth East
SME suitableYes
OCIDocds-h6vhtk-056ab1

description

MARKET ENGAGEMENT

Milton Keynes City Council is seeking to improve it's digital offering to our housing customers (tenants, leaseholders and applicants) and are seeking a partner to work with us in this process. We currently produce online access to rent accounts and statements using our Granicus system, whilst applicants for Housing register their application using NEC's Housing Online product. NEC Housing is used for the recording of most of our Housing services.

Additionally, requests for repairs are logged via our third-party contractor, who provide a separate portal for tenants.

We are about to embark on a consultation exercise with our tenants to establish their requirements and expectations of digital services, and this will help to inform our requirements.

notice history

2 notices published against this procurement.

PublishedTypeRegimeNotice
31 Jul 2025 Preliminary market engagement (UK2) Procurement Act 2023 044956-2025
31 Jul 2025 Preliminary market engagement (UK2) Procurement Act 2023 044959-2025

more from Milton Keynes City Council

all contracts from this buyer →

similar contracts awarded

Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.

source

Published on Find a Tender. Contact details for named individuals are not reproduced on this site.