Didcot Town Council IT support contract tender
key details
| Value | · (£25,000 inc. VAT) |
|---|---|
| Status | complete |
| Region | North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West |
| Procedure | open |
| OCID | ocds-h6vhtk-056633 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Cloudy Group Ltd | £25,000 | 30 Sept 2025 | active |
description
Scope of the work required:
- Ongoing support for staff and Cllrs with Council issued hardware
- Managing and providing ongoing support with Microsoft 365 accounts
- Maintenance of Council documents in Sharepoint
- Assisting with any issues relating to 3rd party specialist software
- Managing a range of different devices including laptops, tablets, mobile phones and printers
- Managing the security of the Council's IT systems
- Managing the Council's wifi networks, internet lines and any connectivity issues across the portfolio of Council buildings
- Running a programme of training for staff and Town Cllrs - especially relating to the avoidance of phish emails
- Ad hoc IT projects such as software up-grades; the provision of internet/wifi connectivity in a new Community Centre due to open in November 2025, plus more
- Opportunities to quote for VOIP Telephony and mobiles
- Detailed service legal agreement including response times
- Dedicated account manager who will be pro-active in the management of our IT needs with regular meetings and updates as required
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 25 Jul 2025 | Tender notice (UK4) | Procurement Act 2023 | 043094-2025 |
| 28 Jul 2025 | Tender notice (UK4) | Procurement Act 2023 | 043348-2025 |
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source
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