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Didcot Town Council IT support contract tender

Didcot Town Council Published 28 Jul 2025 Find a Tender

key details

Value· (£25,000 inc. VAT)
Statuscomplete
RegionNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West
Procedureopen
OCIDocds-h6vhtk-056633

Award

SupplierValueDateStatus
Cloudy Group Ltd £25,000 30 Sept 2025 active

description

Scope of the work required:

  • Ongoing support for staff and Cllrs with Council issued hardware
  • Managing and providing ongoing support with Microsoft 365 accounts
  • Maintenance of Council documents in Sharepoint
  • Assisting with any issues relating to 3rd party specialist software
  • Managing a range of different devices including laptops, tablets, mobile phones and printers
  • Managing the security of the Council's IT systems
  • Managing the Council's wifi networks, internet lines and any connectivity issues across the portfolio of Council buildings
  • Running a programme of training for staff and Town Cllrs - especially relating to the avoidance of phish emails
  • Ad hoc IT projects such as software up-grades; the provision of internet/wifi connectivity in a new Community Centre due to open in November 2025, plus more
  • Opportunities to quote for VOIP Telephony and mobiles
  • Detailed service legal agreement including response times
  • Dedicated account manager who will be pro-active in the management of our IT needs with regular meetings and updates as required

notice history

2 notices published against this procurement.

PublishedTypeRegimeNotice
25 Jul 2025 Tender notice (UK4) Procurement Act 2023 043094-2025
28 Jul 2025 Tender notice (UK4) Procurement Act 2023 043348-2025

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source

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