Digital Signage - 2025

The Service Provider shall supply, install, and commission Digital Signage elements at the Manchester Central Convention Complex in accordance with the Buyer's requirements. The scope of supply shall include, but is not limited to:

• (a)LED panels, including all necessary mounting systems and accessories;
• (b)Containment, including cable management systems, enclosures, and associated infrastructure required for safe and compliant installation;
• (c)A Content Control Platform, providing the capability to manage, schedule, and display digital content across the installed signage system, including software, licenses, and any required hardware.

The Service Provider shall be responsible for the delivery, installation, testing, and commissioning of all components to ensure full operational functionality upon completion. All works must comply with relevant industry standards, health and safety regulations, and any site-specific requirements of the Manchester Central Convention Complex.

The Service Provider shall provide a 3-year warranty as standard on all supplied goods, covering defects in materials, workmanship, and performance, as set out in the Warranty clause of this Agreement.

In addition to the services listed above, the Service Provider shall provide the below ongoing services as part of the agreed Service Level Agreement ( SLA)

Service Level Agreement - Gold Option

IUF-RR-SUP-VIS

Onsite Support - Mon to Sat (9am - 6pm) - Next working day if ticket logged before 12pm

Remote Support - Mon to Sat (7am - 7pm) - 4hr intervention time

Included Bank Holidays