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vFire additional licences and associated maintenance and support

key details

Statuscomplete
RegionNorthern Ireland
Proceduredirect
OCIDocds-h6vhtk-0547bf

Awards (2)

This procurement was awarded to 1 suppliers. Values shown are per-award; the notice total is ·.

SupplierValueDateStatus
ALEMBA LIMITED £105,000 23 Jun 2024 active
ALEMBA LIMITED · · active

description

Alemba are the Global owner of the vFire IT Service Management (ITSM) toolset product and as such are the sole official provider for this product. BSO ITS has grown in recent years and vFire is the main tool used by all BSO ITS staff to deliver IT Services to end users within the agreed SLA. Use of vFire\ASM toolset will mean that the provision of IT Services can be monitored and reviewed to ensure that HSC customer SLA targets are met via use of the vFire ITSM toolset.

BSO ITS staff levels have grown in recent years and vFire is the main tool used by all BSO ITS staff to deliver IT Services to end users within the agreed SLA. There has been no major investment by BSO ITS in terms of licences despite staff levels increasing by over 100% since preCOVID.

£1,974,000.00 has been previously Direct Awarded to Alemba for Vfire Licences and Support.

It is our intention to complete a further Direct Award to the value of £105,000.00 (exclusive of vat). We wish to review this on an annual basis until 31st March 2029.

notice history

4 notices published against this procurement.

PublishedTypeRegimeNotice
12 Jun 2025 Transparency notice (UK5) Procurement Act 2023 031959-2025
12 Jun 2025 Contract award (UK6) Procurement Act 2023 032051-2025
26 Jun 2025 Contract details (UK7) Procurement Act 2023 035240-2025
14 Aug 2025 Contract details (UK7) Procurement Act 2023 048935-2025

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source

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