Reference - BTNS302100 - BT Five9 Cloud Contact Centre
key details
| Status | complete |
|---|---|
| Region | North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West |
| Procedure | direct |
| SME suitable | Yes |
| OCID | ocds-h6vhtk-0545ca |
Awards (2)
This procurement was awarded to 2 suppliers. Values shown are per-award; the notice total is ·.
| Supplier | Value | Date | Status |
|---|---|---|---|
| British Telecommunications plc shared | £950,000 | 31 May 2025 | active |
| BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY shared | £950,000 | 31 May 2025 | active |
description
Direct Award under Crown Commercial Services Framework - RM6116-BT-Lot4c-022-C Year 1 - £216,000
Year 2 to Year 5 - £180,000 annually
Approx Lifetime Value - £950,000 - £1.1M
notice history
3 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 10 Jun 2025 | Transparency notice (UK5) | Procurement Act 2023 | 031135-2025 |
| 10 Jun 2025 | Contract award (UK6) | Procurement Act 2023 | 031140-2025 |
| 25 Jun 2025 | Contract details (UK7) | Procurement Act 2023 | 034914-2025 |
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source
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