Dementia Support Service

Dementia Support Service - Tenderers were invited to tender for the provision of the Services for a provision of Dementia Support Service for a term of 5 years with an option for the Council to extend for up to 5 years, anticipated to commence on 1st January 2026. The anticipated annual budget is £913,623, with a total approximate contract value of £9,126,230.

The vision of the service is to support people with memory concerns or a diagnosis of dementia as well as their unpaid carers to improve their quality of life and where possible to live well with their condition.

The aims are a specialist service which:

• Keeps people with dementia living well at home.
• Provides a memory support service, supporting and advising people with memory problems or MCI, including support for people waiting for their dementia clinic appointment/scan and/or outcome.
• Increases support for people with dementia and their carers to reduce admissions to hospital and residential care.
• Provides a proactive and responsive service to people in crisis and at risk of deterioration.
• Creates a bridge between health and social care and community services to help people with dementia live well.
• Proactively manages the challenge of increasing numbers of people living with dementia at a time of considerable pressures on public funds.
• Prevents people living with dementia and their carers experiencing isolation and loneliness.
• Increases the confidence of carers in their caring role and improves the carer-cared-for relationship, through education and information.
• Reduces carer stress through tailored practical and emotional support.
• Raises awareness about how best to support people living with dementia for professionals working with an ageing population.
• Provides a flexible, local service which is adaptable to future changes including the development of neighbourhood models, new treatments and technology
• Supports the transition into a residential care setting, ensuring the person living with dementia receives the care they need but also providing the home with sufficient information that allows them to settle.