Solution Architecture, Design & Delivery Consultancy Services
key details
| Status | complete |
|---|---|
| Procedure | direct |
| OCID | ocds-h6vhtk-05131e |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| DOUBLE DIAMOND DELIVERY LIMITED | · | · | active |
description
Phase 1 - Discovery Deliverables
| • | Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include: |
| • | To-be process maps (Level 2) plus customer journey maps |
| • | Highlight key business change and transformation decisions to enable future models |
| • | Review of project and solution delivery to date. |
| • | Recommendations for business and solution alignment. |
| • | Playback session (s) |
| • | Methodology and Framework approach showcased and modelled to internal teams |
Phase 2 Definition Phase
| • | Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include: |
| • | To-be process maps (Level 3) |
| • | Highlight key business change and transformation decisions to enable future models |
| • | Replan and unblock existing project |
| • | Business requirements review, alignment to system configuration work |
| • | Playback session (s) |
| • | Methodology and Framework approach showcased and modelled to internal teams |
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 14 May 2025 | Contract details (UK7) | Procurement Act 2023 | 021265-2025 |
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source
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