Contact Centre Telephone Solution
key details
| Status | complete |
|---|---|
| Region | Wales |
| Procedure | direct |
| OCID | ocds-h6vhtk-050cd1 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| HYBRIT SERVICES LTD | · | · | active |
description
Provision of an omni-channel Contact Centre telephony platform for the Council's Coporate Contact Centre. The Council is to enter into a new short term contract with an alternative platform provider, recommended by the contact centre software provider. This is a new short term contract to coincide with the contact centre existing software licence term.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 6 May 2025 | Contract details (UK7) | Procurement Act 2023 | 018969-2025 |
more from Rhondda Cynon Taf CBC
- Citizens Advice RCT Integrated Specialist Advice Service · £377,838 · 11 Sept 2026
- Provision of the RCT Hoarding Project · £271,135 · 11 Sept 2026
- Provision of Supported Accommodation: Dispersed (Rhydyfelin and Taff Ely) · £164,218 · 11 Sept 2026
- Provision of Supported Accommodation - Sherwood Street · £248,380 · 11 Sept 2026
- Domestic Violence Floating Support Service · £550,136 · 11 Sept 2026
- Provision of Supported Accommodation - Rhos Dyfed · £464,623 · 11 Sept 2026
- Provision of Supported Accommodation - Dover Street and Glenboi · £135,265 · 11 Sept 2026
- Provision of Supported Accommodation (Hughes Street) · £538,848 · 11 Sept 2026
all contracts from this buyer →
source
Published on Find a Tender. Contact details for named individuals are not reproduced on this site.