Establishment and Management of Water Industry Consumer Panels in England and Wales
key details
| Value | £7,903,000 (£9,878,750 inc. VAT) |
|---|---|
| Status | complete |
| Category (CPV) | 73110000 |
| Region | North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales |
| Deadline | 16 Jun 2025 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-h6vhtk-0506ed |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| TAYLOR MCKENZIE RESEARCH & MARKETING LTD. | £799,132 | 31 Aug 2025 | active |
description
CCW intends to appoint a Supplier to establish, manage and operate 16 independent water industry consumer panels across England and Wales; one panel for each water company in accordance with the Water (Special Measures) Act 2025 . These panels will consist of domestic water and wastewater consumers. They will be used to provide regular feedback on the performance of water companies and other issues of concern to water consumers such as value for money, billing, environmental concerns and support for vulnerable consumers. The panels will engender an understanding of consumer's views on issues of concern to domestic water consumers and identify service improvements consumers want from water companies.
documents
- https://www.find-tender.service.gov.uk/Notice/029925-2025 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
7 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 24 Apr 2025 | Planned procurement (UK3) | Procurement Act 2023 | 016754-2025 |
| 24 Apr 2025 | Planned procurement (UK3) | Procurement Act 2023 | 016757-2025 |
| 24 Apr 2025 | Planned procurement (UK3) | Procurement Act 2023 | 016758-2025 |
| 24 Apr 2025 | Planned procurement (UK3) | Procurement Act 2023 | 016814-2025 |
| 4 Jun 2025 | Tender notice (UK4) | Procurement Act 2023 | 029925-2025 |
| 18 Sept 2025 | Contract award (UK6) | Procurement Act 2023 | 057800-2025 |
| 7 Nov 2025 | Contract details (UK7) | Procurement Act 2023 | 072154-2025 |
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source
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