All-Aged Carers

This service provides support to carers of all ages, ensuring that carers are recognised, valued, and supported around:

Their own health and wellbeing as a priority

Fulfilling their educational and employment potential

Maximising their income

Information and support in case of emergencies

This will be accomplished through a variety of activities including

Early identification of Carers

Emotional and Psychological support for Carers

Awareness raising and collaborative working with key stakeholders (Health, Social Care, Education etc.)

Information, Advice, Guidance and Training

Specialist support for carers who are caring for people with complex needs

A focus on prevention and targeted support for carers who are at risk of Domestic Abuse

Young Carers Assessments for Young Carers (Adult Carer assessments are conducted by an in-house team)

Contingency Planning and Support

Respite Care for Adult Carers

As a result, carers can maintain their caring role for longer, delaying the need for individuals requiring higher cost and longer-term adult social care.

Following feedback gathered from key stakeholders, service users, and families through the development of the Cambridgeshire & Peterborough Carers Strategy 2023-2026 the following strategic intentions were formed:

Strategic Intention 1a: Reaching and Identifying Young Carers

Strategic Intention 1b: Reaching and Identifying Parent Carers

Strategic Intention 2: Young Carers are supported when moving into adulthood

Strategic Intention 3: Supporting Carers at risk of domestic abuse

Strategic Intention 4: Supporting the emotional and psychological wellbeing of carers

Strategic Intention 5: Joint working across health and social care for all Carers

Strategic Intention 6: Ensuring easy access to information

The successful provider will assist, where possible, the council to achieve these goals. They will also be an important voice in the creation of a revised strategy during the contracts term The tender was divided into the following Lots, with a separate contract for each lot:

Lot 1 - Adult Carers

Lot 2 - Young Carers

The Authority is entering into two Contracts (one for each lot) for a maximum period of 36 months (3 years), and two 12-month extensions options (up to a maximum contract length of 5 years), with the successful Bidders.

This opportunity was advertised via:

Preliminary Market Engagement Notice: http://find-tender.service.gov.uk/Notice/008261-2025?origin=Dashboard

Planned Procurement Notice: https://www.find-tender.service.gov.uk/Notice/008317-2025?origin=Dashboard

Tender Notice: https://www.find-tender.service.gov.uk/Notice/008467-2025?origin=Dashboard