EEAST - Framework for Vehicle Windscreen Service (24-T24)

The Authority is having a major concern regarding windscreen repairs and replacement. The<br/>current turnaround times are 3 to 4 days meaning vehicles are off the road while waiting repair and<br/>calibration. The intention is to reduce turnaround times in order to retain operational vehicles on the<br/>road with less downtime. It is the Authority’s desire is to move as many non-operational vehicle<br/>Windscreen repair to its main windscreen suppliers where possible. However, the Authority’s<br/>recognises the need to have contracted parties to provide an alternative windscreen roadside,<br/>station or workshop repair and especially a more speedier replacement calibration solution, where<br/>there is no current capacity. Vehicles covered under the arrangement will be of varying designation,<br/>can be marked and unmarked, but need to be treated with the same priority. Note, at Appendix B2<br/>is a list of the EEAST 125 sites so the supplier may be called on to attend either an Ambulance<br/>station or the local workshop. Vehicle fleets will vary in size and composition over time and the<br/>Suppliers will need to be agile to accommodate new vehicle types.