Community Hearing Aids service

NHS Sussex is seeking information regarding the provision of community hearing aids services in Sussex prior to retendering.

It is anticipated that the new service will be procured via a standard NHS contract with a contract duration of initially seven years plus the option to extend by a further three years, commencing 1 July 2025 with the aim of ensuring individuals with hearing impairments have access to a high-quality, efficient community hearing aids service that is delivered near their homes, with short waiting times and a high level of responsiveness to the needs of local communities. The length of this contract should support the successful bidder(s) to deliver innovation and efficiencies over that period.

An RFI questionnaire is available at: https://atamis-1928.my.salesforce-sites.com/?searchtype=Projects

The purpose of the RFI Questionnaire is to gauge market interest, feedback via the RFI response form and provide the ICB with valuable information to help update and improve the current service specification.

We request you complete your response and return it via our E-Tendering Portal no later than midday on Friday 2 August 2024.

In addition to this RFI, NHS Sussex will be conducting a Provider Engagement event from 12-1pm on Wednesday 31 July. Within that event we will talk through the main proposed changes and the session will include an opportunity for providers to ask questions of the commissioners. The event will take place via MS Teams. In order to book your place, please complete and return Section 2 of this document (market engagement questionnaire) and include the names, roles and contact details of persons in your organisation who you would like to be invited via https://healthfamily.force.com/s/Welcome by no later than Monday 29 July 2024 at 12pm (Noon).