Enterprise CRM Development and Maintenance
key details
| Status | complete |
|---|---|
| Category (CPV) | 72000000 |
| Region | Yorkshire and the Humber |
| Procedure | limited |
| OCID | ocds-h6vhtk-047c25 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Tribal Group | · | · | active |
description
Sheffield Hallam University (SHU) employs a Customer Relationship Management (CRM)platform to develop, support and maintain CRM capability for approximately 1,650 professional services and academic staff members along with self-service functionality for 32,000 students. The technology enables a higher availability of resources to users and engages the University's ability to deploy new business services rapidly. This current implementation will grow to meet demand and form the basis for further development of an integrated Enterprise System.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 10 Jul 2024 | Voluntary ex-ante transparency (F15) | Earlier regulations | 021011-2024 |
| 22 Jul 2024 | Contract award notice (F03) | Earlier regulations | 022582-2024 |
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source
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