Contact Centre as a Service
key details
| Status | complete |
|---|---|
| Category (CPV) | 64214200 |
| Region | London |
| Procedure | open |
| OCID | ocds-h6vhtk-046a4d |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| KERV EXPERIENCE LIMITED | · | · | active |
description
A solution for a secure, scalable & resilient Contact Centre as a Service (“CCaaS”) that integrates with the Authority’s Telephony service and data sources (Active Directory, ServiceNow, etc).
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 24 May 2024 | Prior information notice (F01) | Earlier regulations | 016457-2024 |
| 10 Jan 2025 | Contract award notice (F03) | Earlier regulations | 000887-2025 |
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source
Published on Find a Tender. Contact details for named individuals are not reproduced on this site.