QHM-2024-7975 CSI Portal North Area

Delivery of a Clinical Information and Portal System:

Population Covered

The North Area Integrated Care Partnership consisting of the following ICB Places:

Aims

• Improve patient access by signposting best practice, and locally agreed clinical responsibilities, to ensure patients are treated by the right clinician, at the right stage of their illness or condition.
• Ensure the central, coordinating, role of general practice in delivering out of hospital care by enabling primary care clinicians to easily see locally agreed national care pathways and points of referral.
• Promote self-care by providing easy access to up-to-date patient information literature.
• Encourage new working arrangements by signposting access to enhanced primary care services, community services and secondary care services in the North ICP Area.
• Improve medicines optimisation by integrating locally agreed treatment guidelines into the system. This will be aligned to both ICB, ICB area and ICB place priorities.
• Reduce unwarranted variation in referrals to secondary care.

The service plays a key role in the ability for clinicians to access up to date and accurate clinical pathways across the North Area ICP and this is part of a full review across the ICS for 2024/25. Until this review is concluded, the intention is to issue a new contract to the provider for 2024/25.