UK Pavilion at Expo 2025 Osaka - Full Operational Services (FOS)

The United Kingdom (UK) is participating in World Expo 2025, which runs from 13 April 2025 - 13 October 2025 and will take place in Osaka, Kansai, Japan. His Majesty's Government (HMG) will deliver a self-built UK Pavilion (UKP) at Expo 2025 Osaka.

This requirement for the provision of Full Operational Services (FOS) to support the delivery of the UK Pavilion (UKP) at Expo 2025 Osaka.

HMG wishes to appoint a supplier to bring together a range of different services necessary for successful operation of UKP, including event management, retail, restaurant and bar provision and all the associated specialist and general supporting staffing and services. FOS will be fundamental in achieving a world class visitor experience.

The following services make up the overall Full Operational Services required for the UK Pavilion:

1. Events Management - A full end to end events management service (including catering) for the variety of events which will take place at UKP.

2. Retail Services - A retail offering located in the gift shop which enhances the visitor experience and complements the theme of the UKP.

3. Restaurant and Bar Services - The UKP will have a food and beverage offering, through the provision of a welcoming restaurant and bar that will enhance the visitor experience and be complementary to the overall theme of the Pavilion.

4. General staffing and Supporting Services - A variety of front of house and back of house staffing roles are required to ensure the smooth running and operation of the UKP, including bilingual English and Japanese staff.

The budget for the Contract is a range between is £7,000,000 - £9,000,000 (Seven Million Pounds to Nine Million Pounds) excluding VAT.