Tram Cleaning Services - Tram Operations Limited

First Rail Holdings (FRH) is seeking a Supplier to provide third-party Tram cleaning services to Tram Operations Limited (TOL). TOL is a wholly-owned subsidiary of FirstGroup PLC.

TOL is contracted as network operator of London Trams, part of Transport for London (TfL), a light rail tram system serving Croydon and surrounding areas in South London.

The network is 28 kms in length, of which 4 kms are 'on street'. Operations are managed from a Depot where a fleet of 35 trams is based and maintained.

The Supplier will undertake cleaning services for:

• A)Infrastructure - tram stops and line of route litter picks;
• B)Depot - main building (offices and workshop), track and sidings, Tramlink House, service roads and car parking,

pavements and walkways, depot plant and gates, de-icing and snow clearance;

• C)Other premises - Tram Shop (Croydon), toilets at termini, berthing station, sub-station, main gateway (exterior to

fence line);

• D)Trams - run-in procedure, interior tram cleans, exterior tram cleans, in-service litter picks;
• E)Incidents (response, bio-hazards, major injury/fatality) and Miscellaneous (windscreen washers; sand silo, water

softener, waste water discharge, fly-tipping).