Travel Management Service
key details
| Value | £48,000,000 |
|---|---|
| Status | active |
| Category (CPV) | 63516000 |
| Deadline | 1 Dec 2023 |
| Procedure | selective |
| OCID | ocds-h6vhtk-041c59 |
description
Introduction & Framework Duration
The TMC will be responsible for the booking, online and offline, and fulfilment of all business travel requirement including but not limited to,
| • | Air/Flights. |
| • | Hotel Accommodation. |
| • | Conference Management Services, including ad hoc venue find when required. |
| • | Corporate Hospitality Services. |
| • | Trains. |
| • | Taxis. |
| • | Other associated travel peripherals, such as but not limited to visa's/passports/currency/airport parking. |
| • | Afterhours services, including a 24/7 helpline. |
| • | Traveller tracking. |
Management Information and reporting
Cadent aims to develop a partnership with a TMC who can,
| | Implement an online tool, in conjunction with an offline service, empowering the business travel policy. |
| | Train and communicate a travel services and peripherals, hotel accommodation and conferencing management services to all business entities and business departments as and when required. |
| | Deliver the range of services within predefined agreed performance levels, service levels and quality levels. |
| | Ensure contract deliverables are achieved on time in accordance with an agreed objectives or targets. |
| | Provide support to travellers during emergencies (I.e. national disasters, acts of terrorism, wars, etc.) |
| | Provide the services in a cost effective, flexible and efficient polite manner. |
| | Help travellers that have unexpected changes in their itinerary (weather delays, strikes, etc.) |
| | Ensure compliance to travel policy with every booking. |
| | Strategically and proactively guide Cadent towards best practices, innovation and cost savings. |
| | The Supplier will be responsible for providing relevant Management Information and reporting as requested by Cadent on a regular basis. Cadent will detail in the contract the types of MI that are required and where/when they shall be reported. |
| | Ability for Cadent to access a self-serve service on reports. |
| | Offer rate parity. |
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 23 Nov 2023 | Utilities contract notice (F05) | Earlier regulations | 034707-2023 |
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source
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