Outsourced Services
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £5,000,000,000 (£6,000,000,000 inc. VAT) |
|---|---|
| Status | complete |
| Category (CPV) | 79000000 +10 more |
| Deadline | 30 Apr 2025 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-h6vhtk-04ed73 |
Awards (27)
This procurement was awarded to 27 suppliers. Values shown are per-award; the notice total is £5,000,000,000.
| Supplier | Value | Date | Status |
|---|---|---|---|
| ACCENTURE (UK) LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| ARVATO LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| CAPITA BUSINESS SERVICES LTD shared | £2,500,000,000 | 21 Sept 2025 | active |
| CENTRIC HR LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| CGI IT UK LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| CHARLES NOVACROFT DIRECT LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| CLEARANSWER CALL CENTRES LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| CONCENTRIX TSC UK LTD shared | £2,500,000,000 | 21 Sept 2025 | active |
| DDC OUTSOURCING SOLUTIONS LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| FOUNDEVER GB LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| G4S FACILITIES MANAGEMENT (UK) LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| HINDUJA GLOBAL SOLUTIONS UK LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| HUNTSWOOD CTC LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| KONECTA UK LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| LIBERATA UK LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| MAXIMUS UK SERVICES LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| NCO EUROPE LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| NHS Shared Business Services Limited shared | £2,500,000,000 | 21 Sept 2025 | active |
| PRICEWATERHOUSECOOPERS LLP shared | £2,500,000,000 | 21 Sept 2025 | active |
| REED IN PARTNERSHIP LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| SERCO LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| SIGMA CONNECTED LTD shared | £2,500,000,000 | 21 Sept 2025 | active |
| SOPRA STERIA LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| TATA CONSULTANCY SERVICES LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| TELEPERFORMANCE LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| THE ENERGY SAVING TRUST LIMITED shared | £2,500,000,000 | 21 Sept 2025 | active |
| WIPRO IT SERVICES UK SOCIETAS shared | £2,500,000,000 | 21 Sept 2025 | active |
description
This framework is for the provision of a range of outsourced business services including contact centres, process administration, HR, Payroll, Procurement and Financial Administration.
documents
- https://www.find-tender.service.gov.uk/Notice/009501-2025 , tenderNotice
- https://www.find-tender.service.gov.uk/Notice/016787-2025 , tenderNotice
- https://www.find-tender.service.gov.uk/Notice/017578-2025 , tenderNotice
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-184 , biddingDocuments
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
7 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 19 Sept 2023 | Prior information notice (F01) | Earlier regulations | 027631-2023 |
| 19 Sept 2023 | Planning (planning) | · | 76abba19-b70c-49e3-88a7-c56e11bc0236-679725 |
| 14 Mar 2025 | Tender notice (UK4) | Procurement Act 2023 | 009501-2025 |
| 24 Apr 2025 | Tender notice (UK4) | Procurement Act 2023 | 016787-2025 |
| 29 Apr 2025 | Tender notice (UK4) | Procurement Act 2023 | 017578-2025 |
| 22 Sept 2025 | Contract award (UK6) | Procurement Act 2023 | 058554-2025 |
| 2 Oct 2025 | Contract details (UK7) | Procurement Act 2023 | 061553-2025 |
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source
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