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vFire Maintenance and Support

Business Services Organisation I T S Published 4 Sept 2023 Find a Tender

key details

Statuscomplete
Category (CPV) 72000000
RegionNorthern Ireland
Procedurelimited
OCIDocds-h6vhtk-03eeb6

Award

SupplierValueDateStatus
Alemba · · active

description

Alemba are the Global owner of the vFire IT Service Management (ITSM) toolset product and as such are the sole official provider for this product. Any said adaptions have been successfully implemented and supported by Alemba for their lifetime. Continuing to have support for the product and the adaptions implemented will ensure that IT Services will continue to run as effectively as possible. It will also mean that the provision of IT Services can be monitored and reviewed to ensure that HSC customer SLA targets are met via use of the vFire ITSM toolset.

notice history

2 notices published against this procurement.

PublishedTypeRegimeNotice
10 Aug 2023 Voluntary ex-ante transparency (F15) Earlier regulations 023421-2023
4 Sept 2023 Contract award notice (F03) Earlier regulations 026072-2023

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source

Published on Find a Tender. Contact details for named individuals are not reproduced on this site.