Assessing local authority social services data maturity in readiness for the National Data Resource (NDR)

Social Care Wales have worked with Digital Health and Care Wales and the Association of Directors of Social Services in Wales (ADSS Cymru) to agree on the scope and specifications for this tender. We are looking to commission an experienced supplier to deliver:

• a)a maturity assessment in respect of data readiness for the NDR. The supplier will use a data maturity assessment tool in each of the 22 local authorities in Wales to:
• assess overall social care data maturity.
• assess local authority readiness for the NDR programme.
• make recommendations for improvement for the individual local authority, and for the NDR programme.
• b)a discovery exercise with local authorities to determine:
• the information they would wish to share with partners in health and other social services providers
• the health information they see as critical in being able to provide the care and support required by the people of Wales.
• c)options and recommendations for developing a standardised approach to social care data in Wales, which considers the current and future digital landscape and policy direction of health and care delivery in Wales.

The supplier will have significant expertise and experience in the following:

• a)Expert knowledge of social care with an understanding of delivery of social services by local authorities.
• b)Experience of undertaking data maturity assessments in a large public sector organisation.
• c)An understanding of the latest research about data maturity models.
• d)Expertise in the benefits of organisational data maturity and behaviours that help to achieve it.
• e)Expertise in data standards and interoperability.
• f)Expertise in large-scale CRM systems, particularly those that support health and care.
• g)Experience or knowledge of technical aspects of automated data exchange.
• h)Methodical and organised and able to work to deadlines.
• i)Ability to communicate technical matters in an accessible (Plain English) format.

j)Expertise in UK data legislation would be helpful.