Office for Product Safety and Standards- Webcrawler Software

The aim and objective of this contract is to procure software that meets our essential requirements exists in the context of Office for Product Safety and Standards (OPSS) and online product enforcement/market surveillance.

The specific expectations of OPSS are:

• Cloud based software.
• Cloud based data securely stored within the UK.
• Accessible to license holders via standard issue BEIS laptops.
• Single sign on through BEIS accounts or if not possible then multi factor authentication
• Introductory training to be provided by the supplier.
• Support installing and integrating the software with BEIS IT (if required).
• Provision of initial training and ongoing support to OPSS users.
• Technical support within normal business hours (9-5 weekdays).

This will enable our teams to:

• deliver protection through responsive policy and active enforcement.
• apply policies and practices that reflect the needs of citizens.
• enable responsible businesses to thrive.
• co-ordinate local and national regulation.
• inspire confidence as a trusted regulator.

The outcomes we seek to deliver for citizens, business, and the environment are that:

• people are protected from product-related harm and can buy products with confidence.
• businesses comply with their legal obligations and responsible businesses can operate with confidence.
• the environment is protected from product-related harm and product regulation supports the transition to net zero.